How to Fix "Spooler Subsystem App Has Encountered a Problem and Needs to Close"

Solution How to Fix "Spooler Subsystem App Has Encountered a Problem and Needs to Close"
The "Spooler subsystem app has encountered a problem and needs to close" error can occur on Windows XP when a third-party printer driver or printing service has been installed. The third-party printing software interferes with the functionality of the Windows XP printing system, preventing you from printing on a new printer. You can fix this error by restarting your computer into safe mode and removing the problematic files and registry keys.
Instructions
1.
o 1
Restart the computer by clicking "Start," clicking "Shut Down" and clicking "Restart."
o 2
Press the "F8" key repeatedly as the computer boots until the boot menu appears on the screen.
o 3
Select "Safe Mode" in the boot menu using the arrow keys and press "Enter." If you're asked to select an operating system, select the Windows XP system and press "Enter."
o 4
Click "Start" when the desktop appears, click "Run," type "C:\Windows\System32\Spool\" into the run dialog and press "Enter."
o 5
Right-click the "Printers" folder in the Spool folder and click "Delete" to delete it.
o 6
Double-click the "Drivers" folder in the Spool folder, then right-click the "W32x86" folder in the Drivers folder and click "Delete" to delete it.
o 7
Click "Start," click "Run," type "Regedit" into the run dialog and press "Enter."
o 8
Navigate to the "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86" key in the left pane of the Registry Editor.
o 9
Examine the subkeys under the "Windows NT x86" key in the left pane. If you see any subkeys other than the "Drivers" and "Print Processors," right-click the "Windows NT x86" key, click "Export" and save the contents of the key to a file, then delete the other subkeys by right-clicking them and clicking "Delete" for each.
o 10
Navigate to the "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors" key in the left pane of the Registry Editor.
o 11
Examine the subkeys under the "Monitors" key in the left pane. If you see any subkeys other than the "BJ Language Monitor," "Local Port," "PJL Language Monitor," "Standard TCP/IP Port" and "USB Monitor" keys, right-click the "Monitors" key, click "Export" and save the contents of the key to a file, then delete the other subkeys by right-clicking them and clicking "Delete" for each.
o 12
Unplug the printer if it's connected to the computer and restart the computer.
o 13
Reconnect the printer after the computer finishes restarting and install it normally.

Read more: How to Fix "Spooler Subsystem App Has Encountered a Problem and Needs to Close" | eHow.com http://www.ehow.com/how_5820922_fix-encountered-problem-needs-close_.html#ixzz1XklVIa3u

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How_to_Fix_spooler_subsystem.docx

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Article details

Article ID:	94
Category:	Printing
Date added:	2011-09-12 19:07:52
Views:	12092
Rating (Votes):	(81)

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